Here at The Black Ravens, we specialize in bringing you all the best in alternative clothing and accessories, from Gothic, Punk, Hippie items and more. We are glad to have you with us and look forward to you joining our thousands of customers!
Most times this is because the email entered in the checkout process has a typo. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
Please see our Refund Policy.
You can view it from the Track Your Order page.
We know a quick delivery is important to you and we are working hard to achieve that. Most orders arrive within 1-2 weeks, but please be patient, some orders may take approx. 2-4 weeks to arrive from shipment. In the unlikely event that your shipment is delayed we will let you know. You can also track your order after shipment.
We have a large assortment of products and so we use a different shipping method depending on the size and weight of the product. This means that you may receive one item before the next. But don't panic if you don't receive all of your items at once... they are on the way :)
If you have any questions that are not on this FAQ page, please email us at firstname.lastname@example.org where we will promptly get back to you!