TBR Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a TBR Gift Card. E-Gift Cards are delivered by e-mail and contain instructions to redeem them at checkout.
Terms and conditions apply to TBR E-Gift cards. The terms and conditions are subject to change at any time.
- Redeemable online only at www.Theblackravens.com
- No expiration date, no additional fees.
- Not redeemable for cash. Not a credit or debit card.
- The Black Ravens cannot be held responsible for lost, or stolen cards. E-Gift cards will not be replaced after purchase.
- Returns: You may not return or cancel your TBR e-gift card after it is received. Purchasers who wish to cancel an e-gift card order purchased prior to its use should contact firstname.lastname@example.org
- Limitations: The maximum value that can be associated with any one e-gift card is one hundred dollars ($100.00). You may not use an e-gift card to purchase other e-gift cards. E-gift cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law.
THE BLACK RAVENS PARTNERS WITH GLOBAL MERCHANTS AND JEWELRY ARTISANS AROUND THE WORLD IN ORDER TO PROVIDE YOU THE BEST PRICES AND A UNIQUE GLOBAL SHOPPING EXPERIENCE.
Because we ship directly from our partners around the world, your item may take 12-20 days to arrive (free promo item may take a bit longer, about 3-5 weeks). Please do not panic if it does not show up immediately, it's on its way :)
We offer a 100% satisfaction guarantee.
- How long does it take for an order to arrive?
- This depends on the product ordered. Most items will arrive in about 2-4 weeks.
- How do I track my order?
- If we includes tracking information with your order, you can view it from Track my order page at the footer menu. By entering your tracking number you will see an estimated delivery date under the order details.
- I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including an order conformation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
- What is your refund policy?
- We offer a 100% Satisfaction Guarantee- Which means we will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
- How do I contact you?
- If you have any questions that are not on this FAQ page, please email us at email@example.com where we will promptly get back to you!